Frequently Asked Questions
Product Information
Q: What materials are used in your candles?
A: Our candles are made with premium coconut apricot wax and lead/zinc-free cotton wicks.
Q: How long do your candles burn?
A: 4oz candles burn up to 20 hours, 9oz candles burn up to 50 hours.
Q: What are the size options?
A: We offer two sizes:
- 4oz candles
- 9oz candles
Quality & Safety
Q: Are your candles safe?
A: Yes, all our candles are ASTM safety standards compliant and made with non-toxic materials.
Q: Where are your candles made?
A: Our candles are assembled in the USA using globally sourced materials.
Orders & Shipping
Delivery Times & Costs:
United States
– Standard Shipping: 2-5 business days
– First item: $6.19-8.79
– Additional items: $3.99
Canada
– Standard Shipping: 10-30 business days
– First item: $11.59-15.09
– Additional items: $3.99-4.39
Rest of World
– Standard Shipping: 10-30 business days
– First item: $11.59-17.89
– Additional items: $4.49-4.99
Note: Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7-12 business days.
Care Instructions
Q: How should I care for my candle?
A: For best results:
- Trim wick before each use
- Burn 2-3 hours each time
- Keep away from drafts
- Never leave unattended